Self-Service & Managed Services
We help organizations find the right balance between operational control and managed support.
Flexible Service Models
Organizations have different requirements when managing multilingual content and communication. Some prefer full operational control, while others rely on external expertise to manage workflows and delivery.
CBG supports both approaches, as well as collaborative setups that combine internal ownership with selected operational responsibilities managed by our team.
Maximum Control
Our Self-Service model provides direct access to the tools and platforms required to manage multilingual content independently. Your team controls workflows, timelines, and outputs while maintaining full operational control within a secure and reliable environment.
Available self-service tools include:
Maximum Support
Our Managed Services model provides comprehensive support for localization and content workflows. CBG can take responsibility for planning, coordination, execution, quality assurance, and risk management to provide dependable delivery.
The model can also be adapted to a collaborative setup, with your internal team remaining involved while CBG manages agreed processes and identifies opportunities for improvement. This can reduce internal workload, shorten turnaround times, and improve cost control.
Why Customers Choose CBG
Flexible Choice
Different levels of control and support tailored to your operational requirements.
Operational Optimization
Managed Services identify and address process bottlenecks to improve efficiency and cost control.
Reduced Internal Workload
Delegated coordination, planning, and process management reduce the workload on internal teams.
Scalable Operations
Operational support that adapts to changing workloads, content volumes, and business requirements.
NEED THE RIGHT BALANCE BETWEEN CONTROL AND SUPPORT?